Join now - be part of our community!

HT-ZF9 HDMI-issue

SOLVED
profile.country.GB.title
Duxpower
Explorer

HT-ZF9 HDMI-issue

Been having this soundbar for about half year now and it works really well. 
More than happy with it. 

But as of tonight, something strange happened. 
The audio just disappeared and so did the audio device. 

I have it hooked up to my PC with HDMI cable, to HDMi port on my onboard graphic. 

Tried switching cable from my graphic card, to the onboard and it works fine. 
So nothing wrong with the port on the PC
Tried with bluetooth audio and it works fine on the soundbar.

 

Managed to reset the soundbar. 
Now i get picture with my external monitor while it's hooked up to the arc port.
No picture on the hdmi ports. 
While it is hooked up to the arc port, then i also get sound playback device on the PC and the audio works. 
But if i turn off the monitor or remove the hdmi on arc, it stops working.

It is as if the soundbar has "decided" to only work with the arc function
Have the hdmiports on my soundbar somehow malfunctioned, or what is going on?


Thanks in advance.

2 ACCEPTED SOLUTIONS

Accepted Solutions
profile.country.GB.title
Duxpower
Explorer

Ey, 
Firstly, thanks for your reply. 

I ended up reinstalling the PC just for the heck of it, and that solved the issue. 
All though, having this soundbar i would not recommend it if one only gets it for the Dolby atmos. 
Because everytime you start your PC, you'd have to go into sound settings and turn on the dolby atmos for theather option. Kind of a Huge bummer. 

Thinking about making a script that turns it on automatically with PC boot. 
If i'll do, i could post it here. 

Anyway, thanks again for your answer.
Peace

View solution in original post

profile.country.GB.title
Duxpower
Explorer

Ok, i will try that, thanks.

View solution in original post

5 REPLIES 5
profile.country.GB.title
SkyNet404
Specialist

Hey,

 

I'd say that you need to try it with a different device using the HDMI as well, since it's already working on BT, and ARC.
If it works, then it might be something conflicting with the PC, but if it also didn't work using HDMI on another device, then yea that would definitely be the port.

 

Cheers.

profile.country.GB.title
Duxpower
Explorer

Ey, 
Firstly, thanks for your reply. 

I ended up reinstalling the PC just for the heck of it, and that solved the issue. 
All though, having this soundbar i would not recommend it if one only gets it for the Dolby atmos. 
Because everytime you start your PC, you'd have to go into sound settings and turn on the dolby atmos for theather option. Kind of a Huge bummer. 

Thinking about making a script that turns it on automatically with PC boot. 
If i'll do, i could post it here. 

Anyway, thanks again for your answer.
Peace

profile.country.GB.title
SkyNet404
Specialist

That's great! glad to know it's been sorted.

Maybe try to mark your answer as resolved then for others to see it if they're facing the same issue.

 

Cheers.

profile.country.GB.title
Duxpower
Explorer

Ok, i will try that, thanks.

profile.country.GB.title
SkyNet404
Specialist

Hopefully it helped!

You can provide us with your feedback if you still need assistance.