Share your experience!
My RDR HXD870 updates about 4 x per day which is normally fine but now it locks in to update which completely freezes the machine . When this happens the only way to release it is to hold in the power button for 7secs. I have tried a hard reset and a firmware update...both failed to cure it. Any ideas anyone please.
Solved! Go to Solution.
Hi All,
before posting any further comments please read this thread
My DVD recorder has stuck in update mode, can anyone advise as \i cannot even turn the recorder on
I got all this too. As of today, 20/7/2013. Even when the guide comes up for a few seconds it looks really odd. Im on Crystal palace so something changed last night & broke the whole thing.
The Fance fix workaround works. Probably switching to the other type of guide would have too.
v1.70 software
Sony - help we need a fix - my mum's going crazy at the thought of no EPG 😞
Dear Pascale,
I also have the same problem - yesterday (Friday 19th July) the television picture and sound disappeared, as well as the EPG function on the RDR-HXD870 dvd recorder box. Today, the box is stuck in UPDATE mode and it won't respond at all.
Please help us to fix this problem, as it sounds like many people are experiencing the same trouble. Thank you so much for your help and please let us know when there is a solution to the problem.
Best wishes, Fragglebabe.
Hi All,
before posting any further comments please read this thread
Do you think that it's possible to somehow agree that we all use the same thread? It's exhausting tring to keep up with all the different threads (at least 6 of them) and the AV Forums !
Very many thanks to Pewrigh38 (message 18) for the ‘France’ work around.
I am about to replace my Sony TV with a newer model. I have been a loyal Sony user for many, many years but confess that while looking around for a new TV I have been tempted by other manufacturers. Sony will be making up my mind for me in the next 48 hours, depending on how they respond to this situation.
As well as the reputational damage, Sony may wish to contemplate the risk of litigation. Unless this problem if fixed within a reasonable time, they will be open to accusations of causing criminal damage by rendering equipment unusable or only partially usable as a result of their faulty update. In terms of civil damages, a few thousand users taking them to the small claims courts may be rather expensive for them in legal fees.