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Sony svr hdt 500 format unsupported

rmkirkman
Explorer

Sony svr hdt 500 format unsupported

When trying to use my sony svr hdt500 it always comes up with unsupported video format. Tried several hdmi cables and 2 tvs, one sony, one philips. Used to work in the past. An image only shows up if i wiggle the hdmi cable into a certain position. Any help would be greatly appreciated.

4 REPLIES 4
Anonymous
Not applicable

Hi there

 

As you have tried other HDMI Cables - Have a look at the HDMI port at the back of the recorder and see if you have any bent pins?  

 

Cheers

rmkirkman
Explorer

  • Hi, all the pins look good to me. Thanks. Any other ideas?14647124277981271003213.jpgIMG_20160531_173219.jpg
Anonymous
Not applicable

Hi there

 

I have passed your issue to Sony Support as i have no other suggestions im afraid.  They should be in contact with you in the next day or so.

 

Cheers

rmkirkman
Explorer

Okay, thanks alot. I forgot to mention that it didnt matter which end of the cable i wiggled, whether it was the tv port or the box's end of the cable( for both televisions again).

Thanks