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KD-55XE7002 turning off and on every few seconds

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gdpower
New

KD-55XE7002 turning off and on every few seconds

works for about an hour then turns off and on every few seconds. tried factory reset but did not fix the issue. Any suggestions?

3 REPLIES 3
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LightFoot
Specialist

Hi @gdpower   

With a bit of luck you are still within your 5 year warranty (if bought from a major retailer). I would contact Sony for support a.s.a.p.

 

https://services.sony.co.uk/supportmvc/en/Contact/Email?cat=televisions-projectors-lcd-tvs&tab=Tips

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gdpower
New

Thanks for response.

 

out of warranty. Wondering if anyone else had similar problems and was there a solution other than bringing it to a repair centre 

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SkyNet404
Specialist

Hey there, 

 

I would say if it stays long enough, make sure to check for a software update: https://bit.ly/3IAyyUx.
And if it's still the same, sadly you will need to contact an engineer about that one: https://bit.ly/3tE97K0.

 

Hope it helps!