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my laptop model number is pcg-61111m but when i search the sony site this model number is not recognised ,anyone know why?
Pat
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Hi Pat and welcome.
You are quoting the chassis model which is often shared by the whole series of Vaios.
You need to find a valid Vaio Model - it will be something like VPCCW1S1E - and you can find it:
1. On the screen surround when the lid is open
2. In Control Panel -> Vaio Control Centre -> System Info
3. In the BIOS Screens
4. On the box
Once you find the correct model, you can find Support on the model's webpage. The Pages for the VPCCW1S1E/B can be found here: -
http://www.sony.co.uk/support/en/product/vpccw1s1e_b
Of course your model may be a different one - the last letter is the colour of the Vaio (b=black)
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Hi Pat and welcome.
You are quoting the chassis model which is often shared by the whole series of Vaios.
You need to find a valid Vaio Model - it will be something like VPCCW1S1E - and you can find it:
1. On the screen surround when the lid is open
2. In Control Panel -> Vaio Control Centre -> System Info
3. In the BIOS Screens
4. On the box
Once you find the correct model, you can find Support on the model's webpage. The Pages for the VPCCW1S1E/B can be found here: -
http://www.sony.co.uk/support/en/product/vpccw1s1e_b
Of course your model may be a different one - the last letter is the colour of the Vaio (b=black)