Vaio won't load youtube videos - help?!

[Joel_Wild]

I just today purchased a Sony Vaio E-Series SVE1712Z1EB laptop. Alongside this I also purchased Norton 360, which I installed on the laptop. All seemed okay, however, there is a few issues, namely, Youtube will not play videos - I have tried in both IE and Chrome (As a side note, Firefox will not download so I can't try in that). It will appear to buffer the video, however it usually will not play and if it does it will only play the first 3 seconds before stopping. My internet is fine, I have tried disabling the firewall, uninstalling chrome/reinstalling. Nothing! Any answers will be much appreciated, thankyou.

[Blencogo]

Hi Joel_Wild and welcome.

Your new Vaio has McAfee preinstalled and this conflicts with Norton unless you uninstall it completely. Between them they interere with most downloads.

https://www.sony.co.uk/discussions/message/1222569#1222569