Hi I have a machine which is almost 2 years old, it works great when it works. 

Today I turn it on and it's totally unresponsive after green power light come on apart from the disc tray opens and shuts. 

The TV won't pick it up and I can't even turn the machine off. 

I've pulled the plug and hdmi left it for 30 minutes plugged back in and same happens.

I can't do a factory reset as home screen isn't available I believe it is up to date with firmware.

Holding the power button for 10 seconds turns it off the green power light for 3 seconds at most. 

The remote does nothing and I'm at a total loss to what to do next. 

For almost £300 it's lasted less than 2 years and my basic Sony blu ray £55 is 3 years old and a much better behaved machine.

Any help would be great I'm sure somewhere there must be a post similar but not seen one the same