connection help

[schooc]

I recently acquired a new Sony tablet S from the USA and on my recent return to the UK, am finding great difficulty connecting it to my ISP.  My ISP advised me twice (by directing me to my password as requested by the sony tablet) and still it is showing the wi-fi is disabled.  Can anyone help?

[bennybuche]

Hi Schooc,

First of all: did you ever succeed to connect to your home network?

If no, perhaps you should disable your security parameters on your network for a moment: make it with 'no encryption' for a while... so you can download the last Android version, the 3.2.1 release 2, for our tablet. Perhaps it can help your tablet to connect on a wifi encrypted network. Once the download and install are done, you can turn the network's security 'on' (for me, it works well with a WPA2/PSK parameter).

I hope it helps...