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play store

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denny7
New

play store

just updated to ics but my play store wont open it says google play has stopped do any one know how to fix this thanks

Message was edited by: denny7

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Accepted Solutions
profile.country.GB.title
rich912
Contributor

Hi denny7,

Manually uninstall Play Store (tap ‘Settings’ -> ‘Apps’ -> ‘Downloaded’ -> ‘Google Play Store’ -> ‘Uninstall updates’ -> ‘OK’). This will come back to previous Android Market. Then, update to Play Store again.

Hopefully this will resolve the problem.

Rich

Go n-éirí an bóthar leat

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4 REPLIES 4
profile.country.GB.title
rich912
Contributor

Hi denny7,

Manually uninstall Play Store (tap ‘Settings’ -> ‘Apps’ -> ‘Downloaded’ -> ‘Google Play Store’ -> ‘Uninstall updates’ -> ‘OK’). This will come back to previous Android Market. Then, update to Play Store again.

Hopefully this will resolve the problem.

Rich

Go n-éirí an bóthar leat
profile.country.en_GB.title
denny7
New

hi where do i go to update back to play store

profile.country.GB.title
rich912
Contributor

Once you have uninstalled updates, tap the Market icon either on the desktop or apps and you will be prompted to accept terms and conditions for Google Play Store. The update will then take place automatically.

Go n-éirí an bóthar leat
profile.country.en_GB.title
denny7
New

thanks for your help