Join now - be part of our community!

sony email prob

profile.country.en_GB.title
Bazajay
Visitor

sony email prob

Hi everyone,newbie so go gental,having trouble setting up the email account on the new sony tablet,

this is my biz email account ,I have had for years,from a private isp supplier "easily",have set gmail no prob just will not let me put my own email details in , hope you all can help!

6 REPLIES 6
profile.country.GB.title
Thalamus.
Champion

Hi Bazajay,

welcome to Questions & Answers..

Not sure if the guide below will help you set up your email account, although it's for a Hotmail account the process should be similar for your ISP..

The following should allow you to set up your hotmail account on the Sony tablet..

Go to Settings & click on add an Account.

Type your full Hotmail email address & then enter your password

Then click Manual setup.

On the next screen click on Exchange.

Next to Domain/Name delete what's currently shown and enter your full hotmail email address.

Skip the password line as this should be correct.

Next to Server change to m.hotmail.com

Then below Server option make sure that Use secure connection (SSL) IS selected & that Accept all SSL certificates is NOT selected.

Click Next.

You can change any of the following settings if you wish or simply click next if you want to accept the default ones.

Give your account a shorter name if you wish, then click next.

Then open your email app to view your emails..

profile.country.en_GB.title
Bazajay
Visitor

Hi.Thanks for info,will try right away,sounds good to me.

profile.country.en_GB.title
Bazajay
Visitor

Hi.Thalamus.

No,it did not work,thought it looked promising ,but failed on ,connect to server,did not recognise server

thanks for input.

profile.country.GB.title
Thalamus.
Champion

Hi Bazajay,

did you change the settings shown in the guide to refelect those of your ISP..:smileyconfused:

If you are not sure of the correct info for your ISP check their web site as you may find them there..:smileywink:

profile.country.en_GB.title
Bazajay
Visitor

Hi Thalamus.Yes.I put all relevent details,I have swoped my email many time from computer to new computer and had no trouble,just this tablet is a problem,maybe sony in tablet form  will not take outside ISP,just the web based email

ie:Hotmail,Gmail ect ,what do you think ?.

profile.country.en_GB.title
Watashiwateshdes
Contributor

Im running a "Webmail" account which I gained through Fasthosts and I had a problem when setting up my mail system on portable devices, PC's and laptops were not an issue. Initially it started off when configuring email on my iPod Touch and the same issues on my Tablet.

What I had to do was log in to my hosting package and change my email account type to a premium which was at no cost and the smtp mailbox changed and I was able to send and receive from devices and now runs fine on my Tablet. If you do not have a hosting package, get in touch with the email service provider to ask them to either confirm your details or account type.

When you say it does not accept your details, what errors or messages do you end up seeing?