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Issues after after update to Android 10

Kennung1
Visitor

Issues after after update to Android 10

I just upgraded to Android 10 (52.1.A.0.532).

Since then

- My recorded voice messages in WhatsApp are very quiet. I can't change the record volume anywhere. The recipients can hardly understand what I say, even if they are at full volume. Before update the volume level was normal.

- The finger print sensor responds very slow. I need to keep the finger on the sensor for at least one second. Before update it worked within 1/10th of a second.

- The status bar (on top, where you can see the battery l and time) sometimes disappeared after wakeup of the phone from standby.

Please find a solution to this and roll out a new system update asap.

#XZ2Compact

31 REPLIES 31
Yekollu
Contributor

They had already abandoned the current flagship devices (Xperia 5 and Xperia 1). It is just wishful thinking that they would roll out an update for Xz2 compact. Just look at what happened to xz1 compact 

Kennung1
Visitor

Here in Germany that Android 10 Update was just rolled out recently.

Especially the microphone problem seems to be an issue for many users.

Sony, please fix that asap! It makes the phone unusable in many apps (tested, not just in Whatsapp).

Stonekeep
Visitor

Hi there,

is anyone experienced the problems with lagging,freezig and overal slowing down the system post Android 10 update? Or it's just me? I

have really hard times not throwing the phone agains the walland not comming back to Sony again. 

LauraGe
Visitor

I also have the problem with the microphone! Sony, please fix this! 

cryss
Visitor

Germany OTA-uodate:

Since that update my GPS position is about 250km off... Absolutely unusuable....fix this ASAP! 

Kurix
Visitor

After Update of my XZ2 compact to V.52.1.A.0.532 i experienced the following issues:

- Panoramic camera malfunktion of stitching process of image. Now the panoramic function is useless as images are postprocessed falsly.

- Fingerprint not working all the time and with a lot of delay

- noticable increase of battery drain

- Overall system performance decrease. Sliding desktop pages to left or right is not smooth anymore (although my default is animation scale 0,5x in dev.options which already increases system speed)

- Frequent system freeze for multiple seconds where the phone does not respond anymore

- Wifi connection problems

- microphone recording level very low

Philipr72
Visitor

Very disappointed in Sony, at the moment my xz2 compact is not usuable since the android 10 update (a shame for 1,5 year old premium device)

the next phone for sure will be not one from Sony.

Jix778
Visitor

Same here mic issues volume too low in voices in whatsapp and viber. Problem ahould be fixed at a faster rate sony cz we cant communixate with anybody. 

furry040
Visitor

Hey Stonekeep,

Same issues as you, the phone is notcicably slower and "sleepy" doing most things. Fingerprint reader is slower, camera often crashes... Really dissapointed I ever upgraded from the previous release I was running. What are you doing about this Sony ?  No wonder you cant sell anything where is your support ?