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Quick questions, quick replies; ask anything about the XZ Premium!

Emir1
Hero

Quick questions, quick replies; ask anything about the XZ Premium!

Hey everyone! The purpose of this thread is to ask anything that you wish to know about the XZ Premium; other users owning an Xperia XZ Premium and forum staff will do our best to reply! Slightly_smiling_Face 

As an example, prior to purchasing an Xperia XZ Premium you may be wondering if someone has tried out a specific third party app or feature on their XZ Premium, and could tell you a bit more about the compatibility and functionality as the app may important in your daily life. Staff and other users can come in and reply and let you know how it works!

The goal of this thread is to help each other out as a community. We will try to moderate this thread so that any new threads with a fitting question will instead be moved here, while we of course keep support threads the way they are now. 

NOTE:
Support related questions, such as raising concerns and troubleshooting are best suited in a different thread. Please try to see if there is a thread regarding your concern, and if not, feel free to create one! Slightly_smiling_Face

501 REPLIES 501
Yasser10
Visitor

Hello 

Why there is a red light in proximity sensor

I deactivate adaptive brightness and the red light still on

It's only go in airplane mode and when screen is off 

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NunoSEN2
Hero

Hello @Yasser10;

It is normal for the proximity sensor blink a red light (infrared)  in dark environments, see here: https://support.sonymobile.com/global-en/xperiaxz1dualsim/kb/8019307472b3f1ef01612d6dcc96007892/. 

Yasser10
Visitor

It's normal that the red light always on when screen is on? 

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NunoSEN2
Hero

Hi @Yasser10;

It is normal for the proximity sensor to blink a red light (in fact infrared) when in dark environments, even with the screen on. 

Yasser10
Visitor

Thanks 

But why only this phone do that? 

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NunoSEN2
Hero

@Yasser10;

Normally every phone with proximity sensor with infrared light should do it.

Yasser10
Visitor

In any phone the red light only Appears when you make a phone call 

In my phone the i see the red light always when screen is on 

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NunoSEN2
Hero

@Yasser10;

As I told you it is normal behavior (at least in several Sony devices), and my XZ Premium also do it with screen on (but you can only see it in dark environments). 

Yasser10
Visitor

Thanks so much Slightly_smiling_Face 

niyast
Visitor

Hello,

Is the newly introduced Xperia XZ premium rosso(RED) is coming directly with Android oreo update? or we should update from android 7 to 8. Also is there any upgrade in the RED colour rather than the case colour RED