Sony xperia xz suddenly off

[Lbf1985]

100% battery on the phone, was working fine. Had a call, sent a message then when the phone went blank and I cannot get it back on. 

Put on charge incase but no ligh came on in the top corner

Phone is also ice cold 😟 

Held the on button but nothing. 

Please help

[NunoSEN2]

Hi @Lbf1985 ;

Have you tried the 2 minute forced restart? (hold power + volume up for 2 minutes ignoring any vibrations, charge battery for some time and try power on again).