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Xperia XZ Premium not charging and not starting

David160
Visitor

Xperia XZ Premium not charging and not starting

I have connected the phone to the USB lead and to a wall socket. A tiny red light comes on in the top left corner of the phone and a charging logo appears on the screen of the phone. This logo has one red bar on it. The logo then disappears, reappears a few seconds later and then disappears again. Then, about every 90 seconds the same logo, with red bar, reappears twice, and then disappears. I have left the phone on charge for about 12 hours and the phone will still not start up when I press the power button and hold it for 10 seconds, it does not vibrate.

Anyone know what I am doing wrong or what the problem is?

13 REPLIES 13
Charlampijev
Visitor

This solution actually worked for me. Thank you.

Tequilero
Visitor

I have the exact same problem, my xz premium will not charge, I have already changed the charging port and the battery,  and the problem persists. It is true that by pressing the phone it will start charging, but that means the problem is physical and not logical, I mean the issue should be a hardware problem, but if I already changed the charging port and the battery, what else could be wrong?

MoJoHo
Visitor

Hi

I've got the same problem, phone not charging and it died on me even though it had some battery life at the time. Has done this before, and managed to get the 120 sec holding buttons to work, but not now.

The on/off button was giving me problems and i was having to use the camera button to get the screen to come on, it was working only occasionaly for closing and usualy had to just leave it on, until the screen automatically went blank itself.

Also, the volume up button hasn't worked in over a year either....

now, I've tried pressing the back, and 2 different chargers, and no red light to say its even trying to charge.... Any help out there will be very much appreciated. Thank you

I feel like smashing the phone, as it has given me problem after problem since I bought it new. I will never buy another Sony after spending this much on such a problematic phone.

Kyn27
Visitor

Thank you for save to go at repair shop. For 2 days I have tried to switch it on and in 1min working 

Thank you thank you thank you 

So much