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Xperia XZ1 - files problem

Rengis
Visitor

Xperia XZ1 - files problem

Hey, 

I was browsing my phone when I noticed that pictures wouldn't show up in the main Album app, it was literally blank, just a white screen.  I decided to re-up date it. Unfortunately once I had uninstalled the update and went to install them again it didn't work, the download would always remain in wait. I tried to install other apps but it didn't work.

Wondering what was going on I went to the file manager but what happened was the same as for Album, nothing, just a white screen.

I've seen on the internet that I should use an app called root explorer but I can't download anything, no apps, pictures, pdfs, anything at all. 

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