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XZ3 : notifications while in call is loud and causing hearing damage

Sonytronn
Visiteur

XZ3 : notifications while in call is loud and causing hearing damage

While I am on a call particularly on a cellular network call, in parallel when I receive a message or WhatsApp. The notification is heard too loud and this is hurting my ears. 

The sound feels like switicing from high tone to low tone.

How can I reduce the in call notification volume.. I reduced the media volume, ring tone and notification volume . Nothing helped. Save my ear please, seriously it hurts. 

26 RÉPONSES 26
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Strampke
Expert

I wonder, do you need sound notifications?

With just led notifications you will see what's going on.

After the call as well when the phone is laying around somewhere and on the lock screen too.

kragoth
Visiteur

It is a bug and it is disturbing it must be corrected in speed

Davelad
Visiteur


@Strampke wrote:

I wonder, do you need sound notifications?

With just led notifications you will see what's going on.

After the call as well when the phone is laying around somewhere and on the lock screen too.


Oh come on,  or course he needs sound notifications, if his phone has a bug the fix isn't to turn sounds off. 

I have an audio glitch when my alarm goes off in the morning, as good as these phones are there's something wrong with the audio at times .

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Strampke
Expert

@Davelad

You must be living on the edge that you're in need of notifications whilst making a phone call.

Davelad
Visiteur

You mean you want me to turn notifications off before I make a call then turn them back on afterwards? 

What about if I receive a call?  should I turn them off before answering? 

I think the better alternative is to carry on as previous mobile phones have done for the last 20 years and just have a muted Beep whilst you're talking.

Robrt
Visiteur

Hi

I'm experiencing the exact same issue. It started the day on thursday 20 december a day after the last upgrade from Sony and my ears still hurt from yesterday.

Xperias swedish support have not heard about it before but I'm about to file a bug report. Will update

Thooby
Visiteur

Any update on this, my ears can't take much more

Jakulaari
Visiteur

I had couple phonecalls when that ear destroying sound attacked me. Even my wife heard it from 2 meters away, and it did really hurt for long time after that.

That is an major bug in XZ3, Sony FIX IT!

I hope when I get my phone back from the dealer, this major problem is solved.

Sonytronn
Visiteur

i didnt hear anything from sony support on this .. Not sure where else to report this other than this forum